How the artificial intelligence "national team" broke through HKUST's artificial intelligence epidemic prevention

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Ren / Wen February, the elevator of an office building in Hangzhou attracted wide attention. Unlike the "standard" epidemic situation, in which paper is stuck on the walls of the elevator and trash cans are placed on the floor, commuters in office buildings do not need to touch the elevator and yell at the floor The elevator can be reached automatically. "Whether it's calling from the outside to the elevator, or the floor I want to go to, I don't need to touch any buttons during the whole process, which brings a safe environment for passengers to ride the elevator." Hangzhou xio Elevator Co., Ltd. Center product manager Min Jie said. The office building is fully equipped with elevator intelligent voice solutions. If an ordinary elevator is to be installed, it only takes one day. Theo Elevator uses HKUST's intelligent voice solution. Behind the solution is HKUST · Fei Fei's accumulation in the field of artificial intelligence for many years. During the 2020 epidemic, HKUST Xunfei used artificial intelligence technology to play a role in areas such as online education, online office, intelligent customer service, and intelligent medical treatment. "In this nationwide epidemic prevention war, we have also seen the role that artificial intelligence can play. As a listed company of intelligent voice and artificial intelligence, we hope to give full play to our advantages and achieve non-contact and remote communication with intelligent voice. Communication to help prevent and control the pneumonia epidemic. "Zhou, general manager of the R & D department of the Aote platform product research and development department of HKUST News Consumer Business Group, told reporters. HKUST's new demand-free contactless voice interactive solution is not in a hurry. According to the reporter, Xunfei Open Platform was launched as early as 2016. During the 2020 epidemic, companies have higher requirements for returning to work. According to the requirements of "first-hand prevention and control of epidemic situation, first-hand restoration of work and production", a safer elevator environment is a common demand of enterprises and institutions. Non-contact intelligent voice solutions for elevator scenarios have become the market's top priority. Public data from China Elevator Association shows that by the end of 2018, the total number of elevators registered in China had reached 627. 80,000 units. In the future, driven by both the stock and the increase, the number of Chinese elevators will exceed 10 million by 2023. During the epidemic, elevator safety became a factor that more people need to consider. At present, HKUST Xunfei has an intelligent voice building intercom system and an intelligent voice call system, which can help users perform non-contact interactive control equipment to further reduce contact infection. Behind the system are two intelligent elevator voice solutions, offline and online, provided by HKUST Xunfei. The offline version integrates a voice chip and supports offline speech recognition with an accuracy rate of over 95%. The online version adds dialect recognition and access to online information. At present, HKUST Xunfei's non-contact voice interaction solution has been applied to hospitals, hotels, conferences, cars, homes and other scenarios. Zhou told reporters that during the epidemic, artificial intelligence technology not only helped the screening, prevention, and control of the epidemic, but also accelerated the landing of artificial intelligence scenarios. As the "national team" of artificial intelligence, HKUST Xunfei has accumulated rich experience in the field of artificial intelligence. The reporter learned that as of January 31, 2020, the total number of developers of Xunfei's open platform was 1.14 million, the total number of applications was 740,000, the total number of end users was 2.67 billion, and the total number of artificial intelligence university students was 335,000. While assisting other companies to return to work, HKUST Xunfei's return to work is also continuing. Beginning on February 3, HKUST Xunfei implemented the "all remote remote project team site" office model. In the enterprise's "I train flying" im system, it is urgent to develop a "daily security check-in" system. It has implemented a series of preventive and control measures such as preventing and eliminating epidemics in parks, tracking and assisting in investigating abnormalities, issuing prevention and control guidelines, coordinating and providing materials, free and self-funded employees, online support and doctor consultations Wait. So far, no confirmed cases of infection have been identified among Swift employees. Artificial intelligence is not the protagonist in the highly effective anti-epidemic and anti-epidemic battlefields of artificial intelligence, but it can play a supporting role in many fields 700 million, the total number of artificial intelligence college students is 335,000. While assisting other companies to return to work, HKUST Xunfei's return to work is also continuing. Beginning on February 3, HKUST Xunfei implemented the "all remote remote project team site" office model. In the enterprise's "I train flying" im system, it is urgent to develop a "daily security check-in" system. It has implemented a series of preventive and control measures such as preventing and eliminating epidemics in parks, tracking and assisting in investigating abnormalities, issuing prevention and control guidelines, coordinating and providing materials, free and self-funded employees, online support and doctor consultations Wait. So far, no confirmed cases of infection have been identified among Swift employees. Artificial intelligence is not the protagonist in the highly effective anti-epidemic and anti-epidemic battlefields of artificial intelligence, but it can play a supporting role in many fields 700 million, the total number of artificial intelligence college students is 335,000. While assisting other companies to return to work, HKUST Xunfei's return to work is also continuing. Beginning on February 3, HKUST Xunfei implemented the "all remote remote project team site" office model. In the enterprise's "I train flying" im system, it is urgent to develop a "daily security check-in" system. It has implemented a series of preventive and control measures such as preventing and eliminating epidemics in parks, tracking and assisting in investigating abnormalities, issuing prevention and control guidelines, coordinating and providing materials, free and self-funded employees, online support and doctor consultations Wait. So far, no confirmed cases of infection have been identified among Swift employees. Artificial intelligence is not the protagonist in the highly effective anti-epidemic and anti-epidemic battlefields of artificial intelligence, but it can play a supporting role in many fields

This technology was first used free of charge in Hubei Province. Through the construction of online classrooms, distance learning is realized, and teachers and students can interact in real-time in the classroom. In addition to Hubei, Anhui, Hebei, Jiangxi, Guangdong, Guangxi, Jilin, Shandong and other 19 provinces and 31 regions also use this service. In the medical field, HKUST uses artificial intelligence to assist the establishment of grass-roots epidemic prevention lines and assist grass-roots doctors in epidemic screening, prevention and control, and epidemic prevention education. The Medical Service quickly set up a new Royal Research Group to provide the most urgently needed medical services to the front line with intelligent medical assistants. Through follow-up visits, HKUST Xunfei analyzed millions of primary medical records and provided analysis reports to the public epidemic prevention department. It also achieved national primary medical training through speech synthesis technology. In the field of customer service, through artificial intelligence technology, outbreak education for key populations and 21.51 million follow-ups were conducted on outbound platforms. Especially for some townships and propaganda units, artificial intelligence dubbing is more efficient and emergency response is more timely. For example, in some places there is no standard Mandarin and no dubbing staff can be found during the holidays. Through the dubbing of "Xunfei", you can solve the problem of publicity pronunciation in special periods. In addition, HKUST Xunfei joined hands with the three major operators to reduce the number of artificial agents through artificial intelligence customer service and intelligent calling to achieve sinking epidemic prevention propaganda. In addition to providing artificial intelligence technology capabilities, HKUST also donated scarce medical supplies such as N95 masks, protective clothing and goggles in Wuhan and parts of Anhui, respectively. "This epidemic has accelerated the application of artificial intelligence technology." Zhou told reporters that HKUST Xunfei has always emphasized the empowerment of artificial intelligence and hopes to use artificial intelligence to empower all walks of life. He believes that artificial intelligence can profoundly change social production and lifestyle and better meet the needs of everyone, so entrepreneurs in various sub-sectors of artificial intelligence are also more likely to succeed. Zhou remains optimistic about the future changes in the epidemic. "The impact of the epidemic on the economy is temporary. In the long run, the Chinese economy will maintain long-term momentum. We are confident in the future."